PlusOne BPO supports educational institutions and edtech platforms with end-to-end inbound and outbound services that engage students, streamline administration, and elevate the learning experience. Our agents assist with admissions inquiries, financial aid questions, enrollment support, course registration, and alumni outreach—ensuring a responsive and student-centered journey at every stage.

Our back-office and backend support includes transcript processing, CRM data management, help desk operations, scheduling, and payment reconciliation. We work closely with your internal teams to support compliance, maintain accurate records, and ensure seamless handoffs between departments.

Whether for universities, certification programs, or virtual learning platforms, PlusOne combines real-time CX insights with trained support teams to increase student retention, reduce administrative overhead, and improve long-term engagement outcomes.