Automotive
Fueling Automotive Growth Through Seamless CX and Sales Support
Customer Support that Keeps your Brand in Gear
PlusOne BPO delivers full-cycle support for automotive brands, dealerships, and service providers with inbound and outbound communication strategies designed to boost revenue, streamline operations, and elevate the customer experience. From service scheduling and finance pre-qualification to post-sale follow-ups and retention outreach, our agents drive results at every turn.
Our back-office and backend teams handle VIN lookups, warranty processing, parts order management, CRM data entry, appointment confirmations, and escalation handling. We help keep your pipeline full and your service lanes flowing.
With real-time CX analytics and omnichannel integration, PlusOne enhances loyalty, upsell opportunities, and customer satisfaction. Whether you're launching a new campaign or scaling customer service, we deliver performance that drives repeat business and long-term value.
Accelerate Sales. Boost Retention. Shift into Higher Performance
Appointment Scheduling & Follow-Up
Proactive outreach for service test drivers or renewals.
Parts & Maintenance Coordination
Accurate back-office data management.
Customer Loyalty Campaigns
Outreach to retain clients and increase upsells.
CX Dashboard Integration
Performance tracking across dealership operations.