Healthcare

Compassionate Support for a Healthier Tomorrow

Secure, Compliant, and Compassionate Healthcare Support

PlusOne BPO provides comprehensive healthcare solutions that go far beyond the call. We manage everything from appointment scheduling and patient communication to medical billing, back-office processing, and recruiting support for care teams. Our HIPAA-trained agents handle both inbound and outbound engagement while our CX platform ensures a seamless, compliant, and empathetic patient experience. With back-end support for EMR coordination, claims, and follow-ups, we increase satisfaction, lower costs, and extend lifetime value across your healthcare ecosystem

 Human-Centered Support for Modern Healthcare

Inbound & Outbound Patient Support

Compassionate care through appointment scheduling, prescription reminders, and follow-up outreach.

Back-Office & Billing Solutions

EMR updates, claims processing, and real-time eligibility verification.

Recruiting & Staffing

Streamlined hiring and placement of healthcare professionals and support staff.

CX-Focused Compliance

HIPAA-compliant workflows that balance empathy and security.

Healthcare

Compassionate Support for a Healthier Tomorrow

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PlusOne BPO provides comprehensive healthcare solutions that go far beyond the call. We manage everything from appointment scheduling and patient communication to medical billing, back-office processing, and recruiting support for care teams.

Our HIPAA-trained agents handle both inbound and outbound engagement while our CX platform ensures a seamless, compliant, and empathetic patient experience. With back-end support for EMR coordination, claims, and follow-ups, we increase satisfaction, lower costs, and extend lifetime value across your healthcare ecosystem.

End-to-End D2C Support That Powers Growth

Inbound & Outbound Patient Support

Compassionate care through appointment scheduling, prescription reminders, and follow-up outreach.

Back-Office & Billing Solutions

EMR updates, claims processing, and real-time eligibility verification.

Recruiting & Staffing

Streamlined hiring and placement of healthcare professionals and support staff.

CX-Focused Compliance

HIPAA-compliant workflows that balance empathy and security.