Healthcare
Compassionate Support for a Healthier Tomorrow
Secure, Compliant, and Compassionate Healthcare Support
PlusOne BPO provides comprehensive healthcare solutions that go far beyond the call. We manage everything from appointment scheduling and patient communication to medical billing, back-office processing, and recruiting support for care teams. Our HIPAA-trained agents handle both inbound and outbound engagement while our CX platform ensures a seamless, compliant, and empathetic patient experience. With back-end support for EMR coordination, claims, and follow-ups, we increase satisfaction, lower costs, and extend lifetime value across your healthcare ecosystem
Human-Centered Support for Modern Healthcare
Inbound & Outbound Patient Support
Compassionate care through appointment scheduling, prescription reminders, and follow-up outreach.
Back-Office & Billing Solutions
EMR updates, claims processing, and real-time eligibility verification.
Recruiting & Staffing
Streamlined hiring and placement of healthcare professionals and support staff.
CX-Focused Compliance
HIPAA-compliant workflows that balance empathy and security.
Healthcare
Compassionate Support for a Healthier Tomorrow
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PlusOne BPO provides comprehensive healthcare solutions that go far beyond the call. We manage everything from appointment scheduling and patient communication to medical billing, back-office processing, and recruiting support for care teams.
Our HIPAA-trained agents handle both inbound and outbound engagement while our CX platform ensures a seamless, compliant, and empathetic patient experience. With back-end support for EMR coordination, claims, and follow-ups, we increase satisfaction, lower costs, and extend lifetime value across your healthcare ecosystem.
End-to-End D2C Support That Powers Growth
Inbound & Outbound Patient Support
Compassionate care through appointment scheduling, prescription reminders, and follow-up outreach.
Back-Office & Billing Solutions
EMR updates, claims processing, and real-time eligibility verification.
Recruiting & Staffing
Streamlined hiring and placement of healthcare professionals and support staff.
CX-Focused Compliance
HIPAA-compliant workflows that balance empathy and security.